Privacy Policy

This policy explains the information Paw Haven uses for accounts, checkout, delivery, support and site preferences.

Information we collect

We may collect information you provide when creating an account, placing an order, joining the newsletter or contacting support. This can include your name, contact details, delivery address, order history and messages.

How we use information

We use information to provide the storefront, process orders, arrange delivery, respond to questions, prevent misuse and improve the shopping experience. We do not sell personal information.

Payments and service providers

Payment details are handled by the configured payment provider. Paw Haven does not store full card numbers. Delivery, hosting, email and support providers receive only the information reasonably needed to perform their services.

Cookies and privacy choices

Necessary storage supports cart, checkout, security and privacy preferences. Optional analytics or advertising technologies remain disabled unless they are configured and you provide the required consent.

Retention, security and requests

We retain information for as long as needed to operate the store, meet legal obligations and resolve disputes. Reasonable safeguards are used to protect account and order information. To request access, correction or deletion, contact [email protected].